Investor Grievances Escalation Matrix
| Details of | Contact Person | Address | Contact No | Email Id | Operations/Working Hours |
|---|---|---|---|---|---|
| Customer Care | Pooja Salve | 701, CTS- E/859, Embassy Chamber, 3rd Road, Khar (West), Khar Colony, Mumbai- 400052, Maharashtra, India | 022 – 69006007 | grievance@wiinance.com | Monday to Friday (9:30 am – 6 pm) Saturday ( 10 am – 6 pm) |
| Head of Customer Care | Priyanka Shah | 701, CTS- E/859, Embassy Chamber, 3rd Road, Khar (West), Khar Colony, Mumbai- 400052, Maharashtra, India | 022 – 69006005 | priyanka.shah@wiinance.com | Monday to Friday (9:30 am – 6 pm) Saturday ( 10 am – 4 pm) |
| Compliance Officer | Kapil Vashishtha | 701, CTS- E/859, Embassy Chamber, 3rd Road, Khar (West), Khar Colony, Mumbai- 400052, Maharashtra, India | 022 – 69006001 | compliance@wiinance.com | Monday to Friday (8:45 am – 6 pm) Saturday ( 10 am – 4 pm) |
| Chief Executive Officer (CEO) | Achal Daga | 701, CTS- E/859, Embassy Chamber, 3rd Road, Khar (West), Khar Colony, Mumbai- 400052, Maharashtra, India | 022 – 69006009 | achal@wiinance.com | Monday to Friday (9 am – 6 pm) Saturday ( 10 am – 4 pm) |
| Principal Officer | Kapil Vashishtha | 701, CTS- E/859, Embassy Chamber, 3rd Road, Khar (West), Khar Colony, Mumbai- 400052, Maharashtra, India | 022 – 69006003 | compliance@wiinance.com | Monday to Friday (9 am – 6 pm) Saturday ( 10 am – 4 pm) |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.sebi.gov.in/ or Exchange at https://www.mcxindia.com/Investor-Services | https://investorhelpline.nseindia.com/NICEPLUS/ | https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx. Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.